Welcome to the Isavent LLC online store. These Terms and Conditions (hereinafter referred to as the “Terms”) apply to your access to and use of this website, as well as your purchase of our products and services through it.
By accessing, browsing, or using this website, or by placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, please discontinue use of this website.
1. Product Sales and Final Sale Policy
Unless a product is defective, all products sold are considered “Final Sale.”
Except where required by applicable law or in cases of manufacturing or quality defects, completed orders are generally not eligible for returns, exchanges, or refunds.
If you receive a defective product, please contact us promptly after discovering the issue and provide your order details along with documentation demonstrating the defect. We will review the matter on a case-by-case basis and handle it in accordance with applicable laws and our after-sales policy.
Product colors, sizes, appearance, and other specifications may vary reasonably due to display device settings, production batches, or product updates.
2. Orders and Payment
Submitting an order does not guarantee acceptance. We reserve the right to cancel or refuse orders due to insufficient stock, errors in product information or pricing, suspected fraudulent transactions, payment failures, or other reasonable grounds.
You agree to provide accurate, complete, and up-to-date order and payment information.
We accept the payment methods displayed on the website’s checkout page. The order price, shipping costs, and applicable taxes will be displayed at checkout.
Unless otherwise stated, payment must be completed at the time the order is placed. We may suspend or cancel orders involving payment failures, declined payments, or unauthorized transactions.
If an order is cancelled due to reasons attributable to us and payment has already been collected, we will refund the corresponding amount in accordance with applicable payment processing procedures.
3. Intellectual Property Rights
This website and all its content—including but not limited to text, images, product descriptions, graphics, logos, trademarks, page designs, layouts, software, and other materials—are protected by applicable intellectual property laws.
You may not copy, modify, distribute, sell, reproduce, publicly display, create derivative works from, or otherwise use the website’s content in an unauthorized manner without the prior written permission of Isavent LLC or the relevant rights holder. Third-party trademarks, brand names, or other intellectual property appearing on this website belong to their respective owners.
4. Website Use
You agree to use this website in a lawful manner and shall not:
Violate any applicable laws or regulations;
Interfere with or disrupt the normal operation of the website;
Gain unauthorized access to website systems or other users’ information;
Use automated programs to retrieve, copy, or scrape website content;
Engage in fraudulent, malicious, or unauthorized transactions.
We reserve the right to restrict, suspend, or terminate access to the website for any user who violates these terms, to the extent permitted by law.
5. Shipping
Isavent LLC currently offers shipping services only within the United States.
Orders typically require 1–3 business days for processing, and standard shipping is estimated to take 3–7 business days. Actual delivery times may be affected by weather, holidays, carrier operations, address issues, or other factors beyond our control.
We may use USPS, UPS, FedEx, or other appropriate third-party logistics providers for shipping.
Specific shipping rules are governed by the “Shipping Information” published on the website.
6. Pricing and Product Information
We strive to ensure that product descriptions, prices, images, and other information on the website are accurate, but we do not guarantee that all information is complete, accurate, or up-to-date at all times.
If we discover a clear error regarding product pricing or information, we may cancel the relevant order after notifying you.
We reserve the right to modify products, prices, inventory, and other website information at any time, to the extent permitted by law.
7. Dispute Resolution
In the event of a dispute between you and Isavent LLC regarding this website, orders, products, or these terms, both parties shall first attempt to resolve the matter through good-faith negotiation.
If the dispute cannot be resolved through negotiation, either party may seek resolution through a court of competent jurisdiction or another lawful dispute resolution body, in accordance with applicable law.
To the extent permitted by law, any dispute shall be interpreted in accordance with applicable U.S. federal law and the laws of the State of **Arizona**, without regard to conflict of law principles.
These terms do not limit statutory rights that consumers may have under the laws of their state or other applicable laws, which cannot be waived by contract.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Isavent LLC shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use or inability to use this website, the purchase or use of products, website interruptions, third-party services, shipping delays, or other circumstances beyond our reasonable control.
To the maximum extent permitted by law, Isavent LLC’s total liability for any claims arising from a specific order or product shall not exceed the amount you actually paid for the product order giving rise to such claim.
The foregoing limitations of liability do not apply to liability that cannot be limited or excluded under applicable law.
9. Third-Party Services
This website may utilize third-party services for payment, logistics, technology, analytics, or other functions.
Third-party services are subject to their own terms and privacy policies. To the extent permitted by applicable law, we assume no liability for the availability, operation, or conduct of third-party services beyond what is required by law.
10. Modification of Terms
Isavent LLC may update these terms based on business needs, changes in website functionality, or changes in applicable laws and regulations.
Updated terms will be posted on this website with the corresponding update date. Your continued use of the website following such updates constitutes your acceptance of the updated terms.
11. Severability
If any provision of these terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
12. Entire Agreement
These terms, together with other policies published on the website—including the Privacy Policy, Shipping Information, and other applicable policies—constitute the entire agreement between you and Isavent LLC regarding the use of this website and the purchase of products.
13. Contact Us
If you have any questions regarding these terms or your order, please contact us.