Isavent LLC (hereinafter referred to as “we” or “the Company”) respects and values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use this website, purchase products, or contact us.
1. Information Collection
To process your orders and provide relevant services, we may collect personal information that you voluntarily provide, including but not limited to:
Name
Shipping address
Email address
Phone number
Order and transaction-related information
We use this information only to the extent necessary to provide products and services, process orders, deliver goods, offer customer support, and fulfill legal obligations.
2. Payment Security (PCI-DSS Compliance)
Your payment security is of great importance to us.
All online transactions are processed through secure third-party payment gateways that comply with **PCI-DSS (Payment Card Industry Data Security Standard)** requirements.
Isavent LLC does not store full credit card numbers or CVV security codes on our servers. Payment information is processed and protected by the respective third-party payment service providers in accordance with their security standards.
We implement reasonable technical and administrative measures to mitigate the risk of unauthorized access, use, disclosure, or loss of personal information.
3. Third-Party Sharing
We do not sell, rent, or otherwise trade your personal information.
We may share necessary information with relevant service providers only when required to provide website services and fulfill orders, such as:
Payment service providers
Logistics and delivery service providers
Website and technical service providers
Customer service and order processing service providers
These third parties may process your information only to the extent necessary to provide the relevant services and must handle the data in accordance with applicable laws and their own privacy and security requirements.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes of collection, complete orders, provide customer service, resolve disputes, fulfill contractual obligations, and comply with applicable laws and regulations.
When personal information is no longer required for business or legal purposes, we will delete, anonymize, or securely dispose of the information in accordance with applicable laws and reasonable data management procedures.
5. Data Rights
Depending on the privacy laws applicable in your state, you may have certain rights regarding your personal information, including the right to request:
Access to the personal information we hold about you;
Correction of inaccurate or incomplete personal information;
Deletion of your personal information;
Information regarding how we collect and use your personal information.
If you wish to exercise the data rights granted to you under applicable law, please contact us.
We will process your request within the timeframe prescribed by applicable law and may take reasonable steps to verify the requester’s identity as required by law.
6. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal or regulatory requirements, or adjustments to our privacy practices. Any updated policy will be posted on this page, along with the date of the update.
Your continued use of this website constitutes your acknowledgment that you have read and understood the updated Privacy Policy.